Nails Craft | Bukit Jalil

新年前一天去做的美甲～ 只能说体验感很差劲！ 把我的指甲修得超级短！整个肉包指甲了！我有跟美甲师说我的拇指有断甲现在很短想要做延长～ 那位美甲师说他帮我看一下 就说不会啊 还好，说其他指甲不要修到那么短就OK了～ 我同意了他的说法～ 结果他把我其他的指甲修的比我断的那支还短！🙄！帮我做手脚的美甲师很明显就还是很生疏… 只能以随便完成的方式来形容！事后发现指甲建构根本就不平整还是斜的！ 剪手部的死皮是用拉的！超傻眼痛死！ 做手和脚这样的设计RM366！超不值得！信息他们也直接不回复了！🙄 第一次去，也不会有第二次… 很糟糕且失望的体验！

今天臨時約到 Nails Craft ，想做一款我在台灣幾乎沒有人能做的，成品出來真的好喜歡！！ Angela 做每一步都很細心，卸甲溫柔、修型仔細，建構搭得漂亮！ 照燈前會上防曬乳，對於經常美甲的我來說是很細心的舉動，因為常常照UV燈總是怕手變黑變老 Angela 畫的細緻程度更不用說，水彩非常符合我要的感覺，各項設計也都會確認我喜歡才做，她對自己的作品要求很完美，覺得不夠漂亮也不會因為已經做很久了而草草敷衍了事，而是會不斷調整到我跟她都覺得好為止 美美的新年美甲！

within two days of doing extensions + nail art for my birthday, the extensions started coming off one by one. providing how "prestigious" this nail salon’s location is, it doesn’t add up to it’s value. I paid rm300+ for this, and it started coming off in 2 days. not only that, all of the manicurists there are all so amateur, only know how to apply simple nail polish. when it comes to nail art, the boss had to step in. please employ better and more experienced stuff. and please use better quality materials.

超喜欢在这里做指甲，环境很舒服，美甲师都很耐心的咨询顾客想要的款式和效果。品质都很好，也很耐（对我指甲来说） 😍

I’ve been a loyal customer at Nail Craft for quite a while, visiting monthly for my nail maintenance and even introducing several friends to the shop. I used to really enjoy the service here. However, my recent pedicure experience was quite disappointing. The nail polish started peeling off not long after the session — and this didn’t just happen once, but twice in a row. While I understand that sometimes polish may not dry properly, having the same issue twice is frustrating, especially when time and money are involved. What made it worse was the lack of accountability. On my second visit, they assigned a new staff member to redo it, and no one offered an apology or even acknowledged the inconvenience caused. I felt like my time wasn’t respected, and that was really disheartening. I hope the team at Nail Craft can take this feedback seriously, as I’ve always believed in their potential and recommended them in good faith. A little empathy and responsibility go a long way in customer service.

The photo above was taken immediately after I received a foot callus removal service. I paid 30rm for this treatment, yet it didn’t even take 10 minutes, and as you can clearly see, the calluses are still there. I honestly cannot understand how a shop can charge 30rm for such a careless and incomplete service. This is absolutely unacceptable and a complete waste of money. Worst salon experience ever. I do NOT recommend this place to anyone.

Very irresponsible service and unapologetic. I signed a rm400 trial package with them because i want new nails for cny, i came back three weeks later to use this package only for them to tell me this package can’t be used for new years period and it’s not even new years yet. They even tried to promote to me a different package worth rm400 exclusively used for cny. I feel like i got scammed into signing packages with them. Don’t recommend this salon.