MUCI Herbal Hair Care (Klang Branch)

Staff explain very detail, after treatment really cannot see my white hair, and comfortable when doing time.

头皮感觉都比较通的感觉，也看得出很多毛孔都清的很干净，冰冰凉凉的，过后还会帮我吹好。！！

I chose MUCI Hair Care because I was looking for a gentle, organic treatment option, especially since I am still nursing my baby. My first session went well, and I genuinely appreciated the service. However, I was quite disappointed with the follow-up process for the second session. There was no clear communication regarding the validity period, and I was not reminded in advance. I only received a message on the last day of the expiry, which happened to be a Sunday, a day I already had family commitments. When I requested to shift the slot to the next day, the request was declined rather abruptly. In any service industry, especially in wellness and care, kindness and consideration go a long way. Had I been informed earlier or reminded politely, this situation could have been easily avoided. Unfortunately, the way my message was responded to left me feeling unvalued as a customer. It’s disappointing. I hope the management improves their customer service and communication moving forward.

Had first trial spa treatment here today. Nice ambient. Friendly team.

护理前有做头皮检测，使用的产品也很温和。做完后头皮不敏感、不刺痒，感觉被认真照顾到了。

Went for their first trial for scalp treatment. Let’s just say there’s a difference for my scalp condition even after one session! Highly recommended for those having scalp issues such as sensitive scalp or hair loss!!

Had my first scalp treatment session here and the staff was very welcoming. I did a scan before the treatment and after and I see the difference. Would recommend. Very good