Castle Wellness Centre - 2 1/2

A recommended place for massage. I booked a one-hour full body massage through their phone number. Their service is really good. My masseuse constantly asked whether the massage was too strong or too weak, and she was very good at accommodating my needs. The atmosphere was calming too with minimal noise. They even offered hot drinks after 🙂

Good experience overall, but improvements are needed The wellness centre has a clean and pleasant environment, which I appreciate. However, I would like to recommend a few areas for improvement: 1. Massage pressure: Masseuses should be trained to ask customers whether the pressure is comfortable during the session, rather than waiting for customers to mention if it’s too hard or too soft. 2. Noise level: Please remind both incoming and outgoing customers to be mindful of their noise level. During my visit, some customers spoke quite loudly, and I also heard therapists giggling and chatting outside the treatment rooms, which affected the relaxing ambience. 3. Customer hospitality: Instead of asking customers whether they would like a drink, it would be more welcoming to offer it directly without asking. 4. Hygiene: I have noticed on a few visits that some towels appeared oily, as if they had been reused. Please ensure that all towels are properly washed and changed for every customer to maintain good hygiene. I hope these points can be improved to provide a more comfortable and professional experience for all customers.

Never disappoints me! Been here to get massage for the third time already since I saw the Tiktok video. I already brought my mom & sis here. Would definitely recommend to my friends too! My fav would be therapist 21! She just knows where is the right spot to massage. I get pain in the shoulders and back often, she just fixed that. Thank you so much!

Good Place. The prices are reasonable, i would like to try the sauna next time.

按摩师没洗手就按头部和脸

Excellent injury-related massage, great receptionist. Clean, wecoming.

Very Good! Recommend masseur 21.