Primamedik Klinik Jaya Mentakab

Sangat2 kecewa dengan staff front desk, cuma yang prempuan melayu je okays, yang india dia tuh tak friendly langsung, kita tanya baik2, dia macam nak menengking2 👎🏻

Servis teruk. Kalut nak tutup klinik. Check patient macam patient ada nyawa 10. Bad servis.

Kenape pekerja kat klinik ni tak de adab erk ?? Kami datang sini sebab sakit bukan nak main main kalau rasa tak leh nak layan cust ngan elok tak payah keje lah gi ikat sayur kat pasar je, kami bayar bukan tak bayar

Visited here Sunday noon for wound treatment. Cat bit my brother's. Doctor help tend the wound, cleaned it and put medicine and bandages. Tetanus shot was provided. Medicines include painkillers, 2 types of antibiotics, swollen medicine and cream to put on the wound. Staff and doctor very fast to help register, treatment and medicine dispensary. Total cost is RM132. Thank you staff and doctor of Primamedik. Clinic very clean and bright. Easy parking spots and plenty of chairs in waiting area.

The front desk staff was rude not friendly, not assisting. Ask them billing receipt but they gave me official receipt with no details. When asked back they argue with me. Even for the medication when I ask details was unable to answer, asked the doctor in charge multiple times. Billing was issued wrong had to go in clinc and ask them back.

Dr. Bala is professional and able to handle emergency situation promptly & with confidence. He knows well what he is doing. And the staffs here are helpful and rendered prompt action in handling situation. Thank you dr. Bala for saving my life with the Rescue Remedy you performed on me. I can't imagine what would have happened if you hadn't been there. I'm forever grateful. Highly recommended Dr. Bala & his service. THANK YOU

⸻ I had a disappointing experience at the clinic. I brought my daughter to see Dr. Goh, informing him that she had a fever two days ago (now resolved) and rashes on both her upper and lower limbs. I also mentioned that there was a HFMD outbreak in her school. However, he quickly diagnosed it as a post-viral infection and dismissed the possibility of HFMD. I felt it was a waste of my time and money. Unsatisfied, I brought my daughter to another clinic where the doctor carefully examined her and found mouth ulcers, confirming it was indeed HFMD. That same night, her symptoms worsened. I am very disappointed with the lack of proper assessment.