Klinik Union Medic - Mount Austin

Staff India sangat rude ya! Boleh ke dia tengking anak saya sedang bermain. tak boleh ke tegur secara baik!! Minta pihak Managment amik tindakan ke atas staff staff disitu. Tq!

dah lama saya pergi klinik ni.. doktor tersangat baik. staff yg lama2 dulu ok je. tapi malangnya, staff badan besar tinggi2 pakai cermin mata agak kurang ajar dan tak beradab. kalau rasa diri tak boleh kerja frontdesk, tak boleh berurusan dengan public.. cari kerja lain yg bersesuaian la. yang datang sini org tak sihat tapi kau layan macam apa.. saya dtg bayar tau bukan free. sorry doc, bad rating for your staff not your clinic.

Doctor ok...good mesra pelanggan..kecuali staff melayu perempuan depan Tu pakai cermin Mata badan berisi Dan rendah Tu...tak mesra pelanggan..membebel tak tentu pasal..not good attitude for the company!!

醫生真的是很好的，每次都很細心跟我解釋很多。可是今天帶孩子來看醫生，櫃檯人員就欠理想了，我2:08pm分到，被告知醫生休息到2:45pm，我說沒關係我可以等，櫃檯卻說不能在裡面等，需要等下到回來，我只好帶著孩子到車上等。在離開前我問了我前面需要等幾位，櫃檯說4位。 2:45pm回到診所，等了很久都沒到我孩子，間中只帶了孩子上過一次廁所(因為說我第5個我還特意等了很久才陪孩子去廁所，而且我也很認真聽沒聽到孩子的名字被叫)。想說會不會是我聽錯了其實前面要等很多，大約等了1小時我去問還需要多久，其中一個櫃檯人員說其實早就過掉了因為念了名字沒回應，說下一個會叫到。後來過了3個人了還是沒到，又再去問櫃檯，這次一個有點嬌小戴眼鏡的馬來女生不太客氣的回說我的已經過掉了他們叫時沒人回應，我說你們叫我2:45pm回來我2:45pm到的都一直沒聽到，他就問回我進來有沒有先跟櫃檯說一聲。奇怪我都準時回到了為什麼需要報道，準時開始的話就不會miss掉啊，如果需要報道的話那為什麼一開始不說？看起來就是提早開始了 奉勸各位如果是之後到回去的都去櫃檯先提醒避免白等了！

Dr Mok ia the best GP Doctor i ever seen, very kind hearted, he is an angel. There is some unhappiness at the reception counter, just self introduction about ourself and tell the girls what illness i have. Thats it and dont ask other things.

Dr. Mok 是一位非常细心又有耐心的好医生，我们全家多年来都找他看诊。他会提醒饮食要注意的地方，抽血也一点都不痛！价钱公道、服务专业，强烈推荐这家诊所！ Dr. Mok is a very caring and patient doctor. My whole family has been seeing him for years. He gives good health advice and even blood tests are painless! Reasonable price and professional service — highly recommended!

Delay and Poor Communication My father had a blood test and ultrasound done on 07/01/2025, but the ultrasound report was not given on the same day. When he went back to the clinic the next day to ask for it, he was told it would take 2 to 3 days and would be sent via WhatsApp — something that should have been communicated from the start. Several days have now passed, the report is still not received, and repeated calls to the clinic have gone unanswered. This has been very disappointing, especially since it involves medical results. Ignoring this matter won't do, we demand an answer!!