IDO'S Clinic - Sutera Utama

Great facial experience. The beautician Pei Xin was very professional and friendly. The products used were excellent. I have very sensitive skin, but there was no redness or irritation at all. There was no hard selling of packages, which I really appreciated. Their facial masks are also very good and comfortable on the skin. The service and hospitality were wonderful. Highly recommended!

Grab promo whitening underarm at rm99. Forced to take hair removal during treatment at rm280. No early explanation at all. Hard selling after customer laying down for whitening treatment. Got pissed off after i refused to take 10x packages. Bad experience with i do’s.👎🏻

I honestly don’t know whether I signed up for a RM5,000 pico laser package… or a nonstop sales seminar. Because every visit feels like I’m paying them to pressure me. I already committed to a 5k package — you would think that’s enough, right? Apparently not. Every single time, they keep pushing me to "just top up RM300" for a basic facial. A regular facial! The kind that most clinics treat as an add-on service, not a VIP upsell opportunity. The best part? Even when I’m lying down with a mask on, eyes closed, clearly wanting to rest — they still keep talking. Nonstop. Nagging about add-ons I already rejected. It’s like they think I’ll say yes out of exhaustion.

I had a very bad experience at Idos. The staff member named Hailey was extremely rude after my hair removal session. She kept doing hard sales, trying to push me to buy another package. I declined nicely because I told her I’m allergic to the product she gave me to try, but instead of understanding, she became angry and very rude. She just left me alone without a word and made me feel very uncomfortable. Such bad attitude, especially after I’ve already paid over RM5,000+ for my hair removal package Very disappointing experience.

在这里Facial 很多年了 体验感很好 Hailey 也很专业 每次的Facial 都很用心 是个值得消费的地方👍👍

我本身是严重敏感肌肤还有黄褐斑。试了很多产品还有做了很多项目都看不到效果，我已经没什么信心了。无意间在网上看到IDO’S Clinic可以帮我解决我的肌肤问题。于是我抱着试试看的态度来到IDO'S Clinic。第一次去给我的感受是环境很舒服，护士也很贴心，态度很好。他们帮我安排了一位很有经验的医生Dr Matthew,他很仔细的帮我检查我肌肤存在的问题，我很担心也很焦虑。医生很好他告诉我不用担心，我还没有到那种很严重的程度，他可以帮我解决我的问题。起初我并没有相信，只是想试试看。但几次治疗下来再配合医生给我用的产品，我发现我的皮肤敏感没有时不时就来了而且斑也逐渐变淡，肌肤也细腻了很多。我真的很开心没做错选择。在这里我要由衷的感谢Dr Matthew，是他让我重新找回了自信。每天看着自己的肌肤变的越来越好，真的很开心🥳

The best facial I have ever tried!! Very comfortable!!! Before I went the my face a lot of pimple,after I take the treatment my face become better!!! Thanks a lot for the consultant Hailey👍🏼👍🏼👍🏼